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Journal of No. 118

March 22nd, 2013

AARrrrrrrrg! @ 09:19 am

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UPS is giving me a conniption. A wine club box is in limbo, it seems. The tracking info says "A correct street number is needed for delivery."

The info on the shipment shows my correct work address. Even more galling, UPS has a Drop Box at our building!

If they had attempted to deliver it, they would have sent me an InfoNotice. And then I could use their backward customer support system to actually talk to them. But with just the tracking number, I cannot communicate with UPS. They suggest that before the first delivery, I should talk to the shipper. So I sent an email to the winery. Hopefully they can sort things out.
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Date:March 23rd, 2013 02:02 pm (UTC)
This kind of thing happened a lot at my old workplace. We always had to contact the shipper (or we were the shipper in most cases) and that was the only way it could get straightened out.

Journal of No. 118