The info on the shipment shows my correct work address. Even more galling, UPS has a Drop Box at our building!
If they had attempted to deliver it, they would have sent me an InfoNotice. And then I could use their backward customer support system to actually talk to them. But with just the tracking number, I cannot communicate with UPS. They suggest that before the first delivery, I should talk to the shipper. So I sent an email to the winery. Hopefully they can sort things out.